The pandemic instrumented a radical shift in consumer behavior and preferences. The penetration of the internet and smartphone has given a big boost to this. E-commerce has significantly impacted the way customers shop. The e-commerce market in India is projected to reach US$ 75 Billion by 2022, recording a CAGR of 21.5% over 2021-25, reaching a market size of US$ 120 Billion. Some of key consumption sectors, emerging business models and the required logistics services thereof are listed below:
To improve customer experience Huge investments are being directed towards route optimization, tracking and network building to focus on and meet the last-mile delivery requirements. Today, a growing number of logistics players are strengthening their efforts to provide customers with hassle-free deliveries.
The E-commerce market is experiencing rapid growth. Along with deliveries, there are also innumerable returns required to be catered efficiently by E-commerce partners. Here, technology plays a crucial role in efficiently integrating the inventory management system with the E-commerce platforms. This area will be very critical for all industries because having a smooth returns/recycle logistics system will be necessary in order to comply with ESG norms.
#LeadersInLogistics EverythingLogistics #TCI #TransportAndLogistics #SupplyChain #MultimodalLogistics